Service/Program:
Utility Payment Assistance
Description of service/program:
Provides emergency gas bill payment assistance for those who qualify. Seeks to help clients avoid disconnection or to reconnect to service. Assistance is limited to $250 per year and will assist with the heating bill and reconnection fees. However, if fee to reconnect is more than $250, client will have to provide the balance of the payment before assistance will be given. Cannot be applied toward security deposits or bills that are not required to maintain service. By appointment only.
Service limitations (income, geographic, hours, etc):
Serves customers of Columbia Gas who are at or below 175% of Federal Poverty Guidelines. However, Households experiencing unexpected financial hardships may also be eligible for the program, determined on a case-by-case basis.
- Must have a shut-off notice or gas already shut-off. Must have already applied for E-HEAP (during Winter Crisis program). All other forms of assistance must also be exhausted before applying.
- Can apply once per heating season.
Referral contact information:
330-722-6488
Salvation Army Medina – https://communitynavigator.theconnectorproject.org/salvation-army-medina